Common questions and answers:

1. Question: Which countries are your products mainly sold to?

Answer: Our products are mainly sold to countries such as the United States, Canada, Australia, and the United Kingdom, and we also have a certain market share in Europe and Asia.

2. Question: Can your product be customized?

Answer: Yes, we provide personalized customization services, which can be customized according to customer needs and requirements, including color, size, design, and other aspects.

3. Question: Does your product meet international quality standards?

Answer: Our products are produced strictly in accordance with international quality standards and have multiple certifications and testing reports to ensure that the product quality meets customer requirements.

4. Question: How was your price determined?

Answer: Our prices are comprehensively considered based on factors such as product materials, craftsmanship, degree of customization, and order quantity. We will provide a reasonable price and offer corresponding discounts based on the order quantity.

5. Question: What is your delivery cycle?

Answer: In general, we will determine the delivery cycle based on the specific situation of the order and the customer's requirements. Usually, after the order is confirmed, we will arrange production as soon as possible and ensure timely delivery.

6. Question: Do you accept small batch orders?

Answer: Yes, we accept small batch orders and can also customize production according to customer needs to meet their different needs.

7. Question: Can you provide relevant export documents and certificates?

Answer: Yes, we have extensive export experience and can provide relevant export documents and certificates, including commercial invoices, packing lists, certificates of origin, quality inspection certificates, etc.

8. Question: Do you provide samples? How about sample fees and courier fees?

Answer: Yes, we provide samples, and the customer needs to pay for the sample fee and courier fee. Generally, after the customer pays for the sample fee, we will be responsible for the courier fee.

9. Question: Do you accept Alipay, credit card and other international payment methods?

Answer: Yes, we accept a variety of international payment methods, including Alipay, credit card, wire transfer, etc., to facilitate customers' payment needs.

10. Question: If I have an urgent order, can you provide expedited service?

Answer: Yes, for urgent orders, we can provide expedited service, but there may be additional expedited fees.

11. Question: What would you do if the order is delayed in delivery?

Answer: If there is a delay in delivery of the order, we will promptly notify the customer and negotiate a solution, which may provide certain compensation or discounts.

12. Question: Can you provide partial or partial shipments?

Answer: Yes, we can provide partial or partial shipments according to customer needs to meet their specific needs.

13. Question: Can we track the logistics information of orders?

Answer: Yes, once the order is shipped, we will provide logistics information to the customer and ensure that they can track the logistics status of the order in a timely